Which method can help assess cultural competency?
Discarding questionnaires
Ignoring feedback
Self-assessment tools
Avoiding peer reviews
What is a benefit of showing mutual respect in cross-cultural communication?
Increased conflict
Better relationship building
Elevated misunderstandings
Reduced dialogue
Which method can enhance understanding in cross-cultural ADR?
Rigid communication styles
Assuming uniform cultural norms
Active listening
Ignoring non-verbal cues
What does cultural competency training aim to enhance?
Cultural sensitivity
Uniformity in conflict resolution
Communication barriers
Cultural ignorance
What can improved cultural competency lead to in ADR?
Improved communication
More rigid processes
Higher conflict levels
Increased misunderstandings
What is a key component of cultural competency in ADR?
Ignoring cultural differences
Avoiding discussions about culture
Awareness of one\'s own cultural biases
Assuming all cultures are the same
What does 'flexibility in communication styles' help achieve in cross-cultural ADR?
Ignoring cultural differences
Uniform communication practices
Increased rigidity
Better adaptation to cultural contexts
In which type of culture is authority given great respect?
Low-context cultures
Egalitarian cultures
High-context cultures
High Power Distance cultures
Which strategy is effective for handling cross-cultural disputes?
Practicing active listening
Ignoring cultural differences
Using a one-size-fits-all approach
Assuming all parties have the same expectations
Which of the following is NOT one of Hofstede's cultural dimensions?
Individualism vs. Collectivism
Masculinity vs. Femininity
Power Distance
External vs. Internal Orientation
Which component of cultural competency involves recognizing one's own biases?
Cultural ignorance
Cultural awareness
Cultural knowledge
Cultural skills
What is the preferred communication style in low-context cultures?
Indirect communication
Non-verbal cues
Implicit messages
Explicit verbal communication
What is a potential outcome of effective cross-cultural ADR?
Heightened cultural clashes
Increased misunderstandings
More satisfactory outcomes
Uniform conflict resolution styles
What does 'high-context culture' rely on for communication?
Direct statements and clarity
Implicit messages and non-verbal cues
Explicit verbal communication
Formal written documents
What is a key strategy for navigating cross-cultural disputes?
Building rapport
Enforcing a single communication style
Focusing solely on one\'s own perspective
Ignoring cultural backgrounds
What role do cultural interpreters play in ADR?
Enforcing one communication style
Bridging communication gaps
Ignoring cultural differences
Increasing cultural misunderstandings
Which skill enhances cultural competency for mediators?
Stubbornness
Cultural bias
Cultural ignorance
Empathy
What can cultural awareness training provide?
Enhanced prejudice
Uniform conflict resolution methods
Better understanding of different norms
Increased cultural ignorance
What is a common challenge in cross-cultural dispute resolution?
Easy communication
Miscommunication
Universal agreement on norms
Lack of cultural influence
Which approach is important for effective cross-cultural ADR?
Ignoring cultural backgrounds
Flexibility in communication
Assuming universal norms
Adhering to rigid communication styles
Which technique is beneficial for active listening?
Interrupting frequently
Assuming understanding
Paraphrasing
Ignoring non-verbal cues